12. Are the beds made?
Upon arrival, the beds are made. There is a set of towels and a beach towel for each guest. The bedrooms are cleaned daily and the beds are made.
11. Does each room have a private bathroom?
The 6 bedrooms are all on the ground floor and are between 12 sqm and 20 sqm, of which 2 bedrooms have their own spacious bathroom, one of which has a bathtub, walk-in shower and toilet. In addition, there are 2 more bathrooms with spacious walk-in showers and a sink and toilet. There are an additional 2 separate toilets in the villa.
10. I am a smoker. Where can I smoke?
Smoking is permitted only in the designated smoking area. We kindly ask you to take extra care when smoking due to the fire hazard in the area. Cigarette butts should always be safely deposited in an ashtray to avoid any risk of fire.
7. Can I share a room if I don’t come with a friend?
Yes. All our rooms are equipped with two single beds. If you are traveling alone, you will be assigned with someone of the same sex participating in your retreat.
6. What should I expect when I arrive?
Your room is available from 16:00. Upon arrival, you can enjoy some free time to arrive and settle in peacefully, until the welcome moment in the afternoon. Our heated pool and outdoor Jacuzzi with breathtaking views are many guests' favorite way to really "land". You can enjoy the sweeping views from the various terraces, take a walk or just take a nap.
5. What is the cancellation policy?
Once you decide to book a retreat with Kayanova, we hope you can make a full commitment to it. Our retreats are non-refundable. If you are forced to rebook due to serious health issues, we can offer a voucher for an alternative date in the future. More information can be found here
3. What is not included in the price?
Transportation to and from the location as well as travel insurance are not included.
9. Are the retreats accessible to persons with disabilities?
Yes, our retreats are also accessible to people with physical disabilities. There is an elevator in the house, and there is one room with an adjoining bathroom that is accessible and adapted, so you can move around smoothly and safely.
8. What about bedrooms? What about bathrooms?
The rooms are double rooms with two separate single beds. So you will share with a maximum of one other participant. The sanitary facilities are comfortable and include sustainable and carefully selected bath products.
4. Is there parking at the property and can I charge my electric car?
There is free and ample parking at Kayanova. There is currently no charging station on the property. There are several charging stations in Lézignan-Corbières, a 10-minute drive away.